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Admin and rostering support for NDIS providers

Running an NDIS or community service means a constant stream of rosters, intake, service agreements and invoicing. A dedicated remote administrator takes that workload on, working in your systems and to your processes, so your support workers and coordinators can focus on participants.

At a glance

  • Who it’s for

    NDIS & Community Services businesses across Australia.

  • Where

    Australia-wide. Your professional works remotely, in your systems, during your agreed hours.

  • How it works

    Discover, source, select, onboard, support — you interview and choose who joins your team.

  • Pricing

    A custom quote as a flat monthly rate for each role, with no hidden fees.

Roles we place for NDIS providers

Every professional is dedicated to your business only, and you interview and choose who joins your team.

  • Rostering & scheduling administrator
  • Intake coordinator
  • NDIS billing & invoicing assistant
  • Care plan administration support
  • Client records administrator
  • Office administrator

What they handle in a typical week

  1. 01Building rosters and filling shift gaps
  2. 02Processing new participant enquiries and intake paperwork
  3. 03Preparing invoices and service bookings for your review
  4. 04Keeping participant and worker records up to date
  5. 05Chasing documents such as service agreements and worker checks
  6. 06Answering routine calls and emails from families and staff

Common software in this sector

We match candidates to the software your business already uses.

  • ShiftCare
  • Splose
  • Lumary
  • Brevity
  • Xero

How getting started works

A structured process that keeps you in control of every hiring decision.

  1. 01

    Discover

    We take the time to understand your business, your requirements and the specific skills your workforce needs.

  2. 02

    Source

    We identify professionals suited to your role, screening for skills, experience and cultural alignment.

  3. 03

    Select

    Review suitable candidates and choose the right professional for your team.

  4. 04

    Onboard

    We support the integration of your selected professional into your workflow and operations.

  5. 05

    Support

    We continue supporting the workforce relationship as your business evolves and grows.

See the full process

Questions about NDIS & community services support

Make room for what's next

Big ambitions.
The right people.

Tell us where you want to go. We'll help you find the people to get there, starting with a conversation about your business.

Prefer email? admin@workforceoutsourcing.org