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Reservations and back-office support for hospitality

Restaurants, venues and accommodation businesses juggle bookings, enquiries, rosters and suppliers alongside service. A dedicated remote team member takes on that back-office work, so your floor team can focus on guests.

Discuss your teamHow pricing works

At a glance

  • Who it’s for

    Hospitality businesses across Australia.

  • Where

    Australia-wide. Your professional works remotely, in your systems, during your agreed hours.

  • How it works

    Discover, source, select, onboard, support — you interview and choose who joins your team.

  • Pricing

    A custom quote as a flat monthly rate for each role, with no hidden fees.

Roles we place for hospitality

Every professional is dedicated to your business only, and you interview and choose who joins your team.

  • Reservations coordinator
  • Guest support specialist
  • Events enquiries coordinator
  • Rostering administrator
  • Procurement & supplier admin
  • Bookkeeping assistant

What they handle in a typical week

  1. 01Managing bookings and replying to enquiries
  2. 02Responding to reviews and guest messages
  3. 03Handling function and event enquiries
  4. 04Building rosters around your trading hours
  5. 05Placing and reconciling supplier orders
  6. 06Supporting invoices and bookkeeping

Common software in this sector

We match candidates to the software your business already uses.

  • SevenRooms
  • OpenTable
  • Deputy
  • Xero

How getting started works

A structured process that keeps you in control of every hiring decision.

  1. 01

    Discover

    We take the time to understand your business, your requirements and the specific skills your workforce needs.

  2. 02

    Source

    We identify professionals suited to your role, screening for skills, experience and cultural alignment.

  3. 03

    Select

    Review suitable candidates and choose the right professional for your team.

  4. 04

    Onboard

    We support the integration of your selected professional into your workflow and operations.

  5. 05

    Support

    We continue supporting the workforce relationship as your business evolves and grows.

See the full process

Questions about hospitality support

Related services

All industries

Make room for what's next

Big ambitions.
The right people.

Tell us where you want to go. We'll help you find the people to get there, starting with a conversation about your business.

Let's build your team

Prefer email? admin@workforceoutsourcing.org