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Administration and billing support for healthcare providers

Healthcare providers carry growing administrative workloads, from billing and claims to correspondence and records. Dedicated remote professionals take on that work in your systems, so clinicians and managers can spend more time on care.

At a glance

  • Who it’s for

    Healthcare businesses across Australia.

  • Where

    Australia-wide. Your professional works remotely, in your systems, during your agreed hours.

  • How it works

    Discover, source, select, onboard, support — you interview and choose who joins your team.

  • Pricing

    A custom quote as a flat monthly rate for each role, with no hidden fees.

Roles we place for healthcare

Every professional is dedicated to your business only, and you interview and choose who joins your team.

  • Medical administration officer
  • Billing & claims support
  • Medical transcriptionist
  • Patient intake coordinator
  • Health records administrator
  • Practice management support

What they handle in a typical week

  1. 01Preparing and following up billing and claims
  2. 02Transcribing and formatting clinical correspondence
  3. 03Processing referrals and patient intake
  4. 04Keeping records and registers up to date
  5. 05Supporting reporting for practice managers
  6. 06Handling routine enquiries by email

Common software in this sector

We match candidates to the software your business already uses.

  • Best Practice
  • MedicalDirector
  • Genie
  • Microsoft 365

How getting started works

A structured process that keeps you in control of every hiring decision.

  1. 01

    Discover

    We take the time to understand your business, your requirements and the specific skills your workforce needs.

  2. 02

    Source

    We identify professionals suited to your role, screening for skills, experience and cultural alignment.

  3. 03

    Select

    Review suitable candidates and choose the right professional for your team.

  4. 04

    Onboard

    We support the integration of your selected professional into your workflow and operations.

  5. 05

    Support

    We continue supporting the workforce relationship as your business evolves and grows.

See the full process

Questions about healthcare support

Make room for what's next

Big ambitions.
The right people.

Tell us where you want to go. We'll help you find the people to get there, starting with a conversation about your business.

Prefer email? admin@workforceoutsourcing.org